Customers who enjoy Chick-fil-A can still expect to hear "My Pleasure" from a human rather than a robot for the foreseeable ...

Chick-fil-A is known to test new menu items in a handful of stores or cities before launching them nationwide. Recently, our ...

Cathy acknowledged, however, that the company may “evolve and change” in other ways based on customer preferences.

Andrew Cathy say the heated franchise chicken wars will only make his company better.

With restaurants as far-flung as Singapore, Chick-fil-A has expanded far beyond its Southeastern stronghold in recent years, ...

Chick-fil-A’s Andrew Cathy made the comments in an interview with CNBC as a growing number of fast-food chains embrace such ...

CEO Andrew Cathy says human hospitality matters more than voice AI, setting the fast-food chain apart from McDonald's and Wendy's.

A's drive-thru as the chain opened its second Spokane location Thursday. Located at the corner of Mission Avenue and Ruby ...

Chick-fil-A CEO Andrew Cathy says drive-thru orders stay human to human, even as McDonald’s and Wendy’s test AI voice ordering.

Chick-fil-A will open nine new restaurants across western Pennsylvania by the end of 2028, the company announced, expanding ...

The first Chick-fil-A restaurant in northwest Kansas will begin serving guests at 6:30 a.m. Thursday, Oct. 15, with Chick-fil ...

Chick-fil-A CEO Andrew Cathy says the chain will keep human employees taking drive-thru orders, arguing that personal ...