As the leading CRM system, Salesforce can accelerate and increase sales, enhance customer loyalty, and grow marketing capabilities. But how can businesses extend Salesforce to streamline business ...

Salesforce Inc. is expanding its generative artificial intelligence footprint today with new capabilities for its Einstein GPT general-purpose AI assistant that allow it to work with its Flow workflow ...

One of the most effective CRM systems is Salesforce, which helps companies improve efficiency, automate procedures, and streamline client connections. It must, however, integrate easily with other ...

Slack — the popular enterprise chat app that now has 3 million users, 930,000 of them paying — is adding in another key integration as it continues to get more embedded with its customers. Today the ...

Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a move aimed at curbing home-built integrations that risk spilling data outside the ...

Connecting Salesforce applications and data with other systems across the enterprise is what really adds business value to the project. Yet, confusion and chaos seems to reign across enterprise cloud ...

(Note: After an award-winning career in the media business covering the tech industry, Bob Evans was VP of Strategic Communications at SAP in 2011, and Chief Communications Officer at Oracle from 2012 ...

This week during its TrailblazerDX 2022 conference, Salesforce announced a new set of low-code developer tools and integrations intended to bring Slack and Salesforce’s broader software portfolio ...

Getting the most value out of your IT investments is now more crucial than ever. Integrating Salesforce with your enterprise architecture is key to enabling sales teams, enhancing customer loyalty, ...